Tuesday 29 July 2014

HD Video Conferencing Available through RHUB Web Conferencing

As a RHUB customer for many years, I have been very pleased with the flexibility, cost, video quality, and screen sharing that RHUB offers. With the new HD video service, I can create video conference with as many as 15 attendees and without incurring any additional costs. Built into the latest RHUB 5.0SP1 software, this new feature doesn’t require any separate video conferencing equipment. All that is necessary is a microphone and webcam. Of course, if you want to reduce background noise, it’s nice to have headsets. Users can also take advantage of the opportunity dial into an audio bridge. Individual streams are displayed at a resolution of 640 x 480 pixels, providing a maximum resolution of 1360 x 768 pixels.
When attending a demonstration with 15 attendees, I discovered that everything was extremely easy to use. In addition, the quality was quite good. RHUB software, which is available for Mac and Windows, is very quick to download. One of the things I like best about it is that you do not need to adjust any settings. The audio was absolutely perfect and video quality was very good, as well. By providing the service to 15 users at the same time, RHUB is able to provide more visibility during meetings.
One of the great benefits of this service is that a split screen is automatically displayed, dividing into the appropriate number of boxes necessary to show each attendee. When desired, there is also a screen sharing space. RHUB has also put a lot of thought into adding several user-friendly features, such as a white outline that will show which attendee is speaking at any given time. In addition, you can take advantage of the option to resize the viewable area in order to maximize the shared desktop, if you like.
In just the last few years, the world of business has changed dramatically and it’s become more important than ever to be able to communicate in real time. If you are not able to do that, there’s a good chance that you’re falling behind the competition. Traditional phone calls may work for casual communication, but when you need to disseminate important information, HD video web conferencing provides the ability to communicate faster and more effectively. Compared to a phone call HD video web conferencing capabilities from RHUB give attendees to review graphics and charts while simultaneously being able to view facial expressions and gestures, thus ensuring accurate and clear communication of relevant information. With this feature, you can interact with customers as if you were in the same room without racking up travel costs that could impact your bottom line.
Existing RHUB customers can take advantage of HD video conferencing and it is also available to trial users at no additional costs.
Are you currently using RHUB? Would the addition of video capabilities make the service even more appealing? If so, we welcome your feedback at rhub@collaboration-technologies.co.uk or contact us at +44 (0)1925 659523.

How Service Centers Can Reduce Volume with RHUB Remote Support Servers

According to the Bureau of Labor Statistics, employment is continuing to show gains. The latest unemployment report indicates that jobless claims have fallen to an eight-year low. Increases in hiring have had tremendous effects to IT organizations that have had to equip new employees and cope with the need to support additional users along with their BYO devices.
Today, many IT departments face the challenge of hiring new employees while struggling to keep pace with the demand but at the same time experience difficulty in locating qualified candidates. As a result, IT organizations are now increasingly in need of processes and tools that can provide extended support while simultaneously reducing expenses.
Of IT organizations surveyed, those that witnessed a decline in volume attribute such declines to Remote Support.
How Does Remote Support Lower Volume?
IT organizations are able to reduce overall work volume with effective remote support tools, like RHUB remote support servers, by improving resolution at the first line and reducing escalations to higher levels. A tremendous amount of time is typically spent in attempting to determine the core problem during standard phone interactions. In situations in which the representative must rely on verbal information provided by the end-user, it can be difficult to isolate the precise issue. This can result in unnecessary escalations to higher tiers and delay customer resolutions.
Delayed resolutions can affect costs as well as customer satisfaction. With the implementation of support tools such as RHUB, the representative is able to quickly see precisely what the customer is also seeing. He or she is then able to troubleshoot the issue in real time in order to more accurately identify the core problem.
In addition, remote support tools are also able to provide improvements in first contact resolution for problems that do not require escalation to the next level. First tier representatives are able to invite SMEs into a remote session with advanced remote support solutions. Consequently, they are able to collaborate with the customer without handing him or her off to the next level.
This process significantly improves efficiency while also reducing the percentage of problems that simply sit in the escalation queue. By providing first-line representatives with the tools necessary to resolve more issues and by reducing the amount of time that it takes to bring SMEs into conversation, IT departments are able to witness dramatic increases in first contact resolutions.
By implementing effective processes that will provide increases in first-line resolution, centers are also able to take advantage of decreases in volume. When the need for customers to call back to the center is reduced, volume naturally declines.
Remote support also provides a number of other benefits. By resolving more issues on the first-line, costs are reduced, as well. Even small reductions in escalation issues can tremendously impact an organization’s cost per interaction. In addition, improvements in first-contact resolution drive faster resolutions for end-customers, thus increasing customer satisfaction.
Are you interested in learning more about how you can increase first contact resolution? Contact Collaboration Technologies at +44 )1925 659523 or visit http://www.collaboration-technologies.co.uk/

Wednesday 23 July 2014

Protecting Your System from Hacker Attacks with RHUB

It seems that everywhere we turn today there is a new kind of cyber attack on the news. Whether it’s an attack that steals your password or your financial data, it’s still a concern. Recently, there have been increasing reports regarding attacks that are launched against RDP servers. Known as Bruteforce attack attempts, to date, thousands of victims have been identified.
The news of hackers targeting RDP connections is certainly nothing new. This is a problem that has been going on for years. Developed by Microsoft, RDP is a proprietary protocol that offers users with a graphical interface the ability to connect with another computer using a network connection. Originally, RDP was designed to provide remote access on a LAN. As a result, security issues can occur when RDP is used by support teams over the Internet in order to establish a connection with off-network systems. This is because such a connection often requires the use of a VPN tunnel as well as firewall configurations that can ultimately result in compromised security, including the opening of default ports. Unfortunately, these ports are entirely too vulnerable and easy for hackers to locate by using a simple Internet scan. To make matters worse, the login credentials are frequently susceptible to Bruteforce attacks because they are often shared.
Why would a hacker want to hack a RDP connection? It’s actually quite lucrative. After a hacker has gained the login password for a RDP connection, he or she can take control of the system in which the RDP server is installed. Once that occurs, the hacker has free reign for planting malicious software into the system and can access all types of data.
Additionally, the hacker can also gain access to your organization’s internal network if the workstation that has been compromised is connected to the internal network. This means that the attacker can then gain access to all of the passwords that are installed on the affected system. Clearly, the consequences of such an attack can be significant and broad-ranging.
While it might seem prudent for IT departments to cease the use of RDP for remote access, given the dangers, it is still largely in use. The primary reason for this is that RDP does not require additional software and it is also quite easy to use, especially in terms of server administration.
There is an easier and more secure solution, however. By adding RHUB, RDP users can take advantage of a number of benefits, including the ability to connect securely to remote networks, collaborate with multiple users within a RDP session, and provide support from any type of desktop platform. Additionally, the RHUB remote support and Remote Access tools ensure that your network is protected while still giving you the same functionality as you enjoy with RDP.
If you are interested in learning more about how you can protect your system from hackers while still supporting remote access-enabled systems, contact us at +44 (0)1925 65 95 23 or email us at rhub@collaboration-technologies.co.uk

Monday 21 July 2014

Taking Advantage of the Polling Functionality on RHUB Web Conferencing Servers

Webinars have rapidly grown in popularity and are now used around the world for a variety of different purposes. As many companies have grown in global scale, the use of webinars for connecting with employees in locations around the world has also grown significantly. During webinars, a variety of different tasks may need to be handled. It is not uncommon for the need to arise in which the webinar host needs to hold a vote on various topics. While it might be easy enough in an in-person conference to simply ask for a show of hands; that will not work during a conference call. You need an organized and accurate method for conducting a poll and gathering important feedback. With RHUB web conferencing servers, you gain the ability to take official votes even if you are thousands of miles away from your conference attendees.
The Benefits of Polling
The RHUB polling function offers a full slate of benefits that can be used in different scenarios. By using the polling function, hosts are able to engage or even rejuvenate an audience when their attention may have wandered. You can elect to create polls prior to the conference or you can create them during the session as needed. Following the end of the poll, hosts can decide whether they wish to show the results of the poll right away or whether they prefer to reveal the results at a later point during the webinar. The host does handle the management of the poll, but he or she does not need to be present for the poll to be launched. In fact, RHUB web conferencing servers allow the poll to be sent throughout the online conference as a way of taking votes on issues, suggestions, or even when you would find it beneficial to gain insight into the conference participants.
Polling can be conducted in a variety of different ways. For instance, if you like, you can post multiple-choice questions to each attendee and then collect the feedback. You also retain the option to edit the polling questions so that you can ask any type of question. Conference attendees can even choose from among different samples and vote on the one that they like best using the polling system.
Additionally, voting sessions do not need to take a lot of time away from your webinar. They can be conducted quickly and easily while still providing conference hosts with a great tool for obtaining feedback that can be used for decision making purposes. Polling can also prove to be useful for finding ways in which you can improve the content of your future meetings. As is the case with any type of voting or polling scenario, the larger the polling sample, the more accurate the results.
If you are not currently a RHUB customer and are interested in bringing in an appliance-based solution to benefit your business, contact us at rhub@collaboration-technologies.co.uk or call us at +44 (0)1925 65 95 23. We will be happy to assist you with making an informed decision regarding how your firm can take advantage of RHUB.

Friday 18 July 2014

Why Are RHUB’s Remote Support Appliances on the Rise?

Recently, there has been an increasing trend among many of the big name IT companies focusing on the introduction of what has been termed as optimized software-plus-hardware systems, known more commonly as appliances. There has been tremendous speculation that such appliances will change the industry as we know it and have continued to make progress within the market due to their ability to assist companies in their transition into real-time business operations.
Highly optimized appliances provide a high value delivery platform that is capable of analyzing massive amounts of data in less time while providing greater insights. Along with the benefits provided by the appliance model, several other factors are currently driving its ascension, particularly as a SaaS alternative. Among those benefits are:
Enhanced Control and Security
One of the great benefits of an appliance is that it can be installed completely in-house as part of the organization’s security measures. As a result, companies gain the advantage of retaining sensitive data within their own organizational structure. There are never any concerns that sensitive data will be at risk due to passing through a third-party server. This has proven to be particularly relevant and important in light of the many data breaches that numerous companies have experienced in just the last year. In fact, our own appliance model is the primary reason that we are the only remote support vendor with the FIPs 140-2 Level 2 certification, the federal government encryption standard responsible for evaluating physical hardware security and software security. When it comes to security, you can simply never be too careful. Our enhanced security gives you complete peace of mind that your most sensitive data will never be at risk.
Increased Focus on the Software
When a vendor deployed software-only solution, entire cycles are devoted to making it possible for the solution to operate on different platforms. The downside to this is that it takes both time and money away from the ability to invest in the functionality of the software. When vendors partner with an appliance expert, they are able to more rapidly support newer elements of support functionality. This significantly reduces the amount of IT support required on a continual basis. With less time spent on IT support, you have more time to spend on what matters.
In today’s continually expanding business landscape, branding has become increasingly important. In order to reach maximum effectiveness, branding should be seen on a daily basis to ensure that you stay at the forefront of your customer’s minds. The physical appliance model offers vendors the chance to ensure that they are on the minds of their customers each and every day with continually present branding.
If you are not currently a RHUB customer and are interested in bringing in an appliance-based solution to benefit your business, contact us at rhub@collaboration-technologies.co.uk or call us at +44 (0)1925 65 95 23. We will be happy to assist you with making an informed decision regarding how your firm can take advantage of RHUB.

Thursday 17 July 2014

RHUB’s Web Conferencing Server Free Trial Offers the Opportunity to Save on Meeting Costs

Many times, when trying out a new software package, it is not uncommon for the package to seem as though it is a great solution when you are only reviewing the list of features. It is only after you have actually had the opportunity to use the software that you are able to gain an idea of whether it is really that great and will actually serve the purpose that you need it to serve. This is why it is typically a good idea to try out a software program for at least a week before you make a final purchase decision.

In the past, my method for purchasing software amounted to reviewing the description for the software online and then making a determination about whether it sounded like something that would meet my needs. Unfortunately, this method resulted in a lot of headaches and hassles, usually with the result being software that wasn’t compatible with my computer or simply didn’t work the way that I needed. There have been a few software programs that did provide the functionality I needed, but in those rare instances, the software was often so hard to use that it hardly seemed worth it.
Free trials are now fairly prolific and certainly offer a much better method for finding a software that works the way you need it. In fact, an increasing number of software vendors are now providing the opportunity to download a free trial version that will allow you to use the program free of cost for a specified period of time.
Not long ago, I took advantage of the opportunity to use the RHUB free trial. At the time, I was in need of a web conferencing product and was somewhat confused about which software product was the best solution. After trying RHUB, I was pleased to discover that it was fast and easy to set up, something that is definitely a rarity. Within just a few minutes, I was able to begin webinars with my customers. RHUB also provides a phone conferencing application as well as a web conference. You can also utilize the mic and speakers and your PC if you wish to incorporate audio.
During my free trial, I was able to use RHUB’s web conferencing platform several times and found that it was an ideal solution for my needs. In terms of small businesses, this platform offers a valuable opportunity to cut expenses. With the rising cost of travel expenses, even a simple meeting can easily cost thousands of dollars considering travel airfare and accommodations. With a one-time investment, the cost for RHUB is much less while providing the opportunity to benefit from much more.
Ultimately, after experiencing the RHUB web conferencing free trial, I was quite pleased with the service and highly recommend it. To learn more about the free trial, visit http://www.collaboration-technologies.co.uk/TryBeforeYouBuy.htm or call on 866-758-0984 to get your account set up and running.

Tuesday 15 July 2014

Evaluating Remote Support Tools? Here are 10 Reasons to Choose RHUB

If you want a remote support tool, it’s not difficult to find one. Nearly every “techy” person you know has a favorite, and the suggestions swell whenever any vendor changes their offerings.
With all the options, choosing the right software can be difficult. You might get that same frigid indecision – needing to choose an option that offers the most benefits and value possible but frozen by a cornucopia of options.
We Asked Our Customers Why They Chose Us?
Top 10 Reasons Customers Choose RHUB Remote Support Servers:
Over the past 8 years, we’ve been asking our customers what is important to them. What do they need their remote support tool to do, who needs to use it, and so on. Through win/loss calls and through online conferencing, we’ve learned a lot about what problems and challenges they wanted to solve with RHUB. Now, as we continue to grow, our base of customers who have successfully implemented RHUB`s solutions has grown as well. Most such customer has implemented RHUB’s solutions because of the following:
1.) Platform Support:
Customers can connect to all their remote computers, systems and devices securely using RHUB remote support servers as it works from behind the firewalls. In this regard, RHUB works as a one-stop solution for a variety of devices without the need to pay multiple licensing fees for multiple users in the same organization.
2.) Security:
Support personnel can be assured that the only attendees in a meeting are those that they have authorized. The system can also be set up as an https site for additional data security. You gain the benefit of being able to conduct meetings without concern that sensitive data will be compromised.
3.) Integration:
Customers can strategically leverage their existing IT environment and work-flows.
4.) Total cost of ownership:
Customers get all the security of ownership and eliminate the never-ending monthly fees of Saas remote support tools, thus providing the opportunity to save money and resources.
5.) Jump Technology:
Customers can access computers, servers, and network devices any time wherever they are. This can prove to be tremendously beneficial for customers who need to travel frequently.
6.) Collaboration:
Customers can collaborate with multiple “experts” in one session to resolve more in first technical support contact, thereby eliminating needless costly escalations.
7.) Consolidation:
Customers eliminate multiple remote support tools, thereby improving security, reducing complexity and saving on ever increasing costly monthly payments of hosted services.
8.) Vendor Access Management:
Customers can receive support from and collaborate with vendors without compromising security or purchasing additional tools.
9.) The RHUB`s Remote Support Server
Customers improve security and lower costs with RHUB`s on premise deployment.
10.) Services and Support
RHUB`s world class team provides excellent support whenever our customers need it. Professional support services from RHUB helps our customers to learn, measure and optimize their ROI.
Call us at +44 (0)1925 659 523 - email us rhub@collaboration-technologies.co.uk - or visit www.collaboration-technologies.co.uk

Monday 14 July 2014

Tips for Introducing your Company in Online Presentations

It’s frequently said that you only get one chance to make a great first impression. That is certainly true enough. When making a conference call, you have a limited amount of time to introduce yourself and company while ensuring that you make that all-important great first impression. At the heart of your introduction, you need to make sure that you give a solid overview of yourself, yet do so in a concise manner.
Needless to say, it’s a challenge.
I have found that simply answering three simple questions can actually help you to introduce your company without rambling on, wasting precious time, or running the risk that your audience will become bored.
First, what’s the history of your company? You do not need to go into a long and drawn out explanation here, but it is a good opportunity to give your audience a brief idea of about your beginnings and how your company was formed. You might even delve a bit into the idea that inspired the start of your company. Once your audience knows where you came from, they will be in a better position to understand where you are going.
Second, ask yourself what it is that you solve. Regardless of the type of business or industry in which you may be involved, you products or services solve a problem. For instance, when we introduce ourselves on a conference call; we simply state that we help others to communicate. Now, I could go into a lot of technical detail here about RHUB servers and web conferencing, but that’s not really what we do. It’s how we do it. So, instead of telling your audience that you sell widgets, try approaching it from a different angle and instead tell them what you do.
Keep in mind that it is important at this juncture to take care that you do not lose the attention of your audience. You only have a limited amount of time in which to introduce your company and you want to conclude with a great first impression. The goal is to give your audience a brief glimpse of what you and what you can do for them.
Finally, ask what it is that sets your company apart from the competition. When I need to explain what it is that sets our company apart, I always mention our customer service philosophy. The key here is to ensure that your company is memorable. What is it that will help your company to stand out in the minds of the audience?
Today’s business landscape is fiercely competitive. You absolutely must make certain that you stand out from the crowd and help clients to understand the value proposition that you are able to deliver. By providing a succinct overview of your company and how you are able to resolve problems, you will have a much greater opportunity to pique the interest of your audience.
Interested in finding out more about you can give a stellar performance using RHUB web conferencing servers?
Call us at +44 (0)1925 659 523 - email us rhub@collaboration-technologies.co.uk - or visit www.collaboration-technologies.co.uk

Give a Stellar Performance at Your Next Meeting Using RHUB Web Conferencing Servers

Meetings provide the perfect opportunity to truly stand out by showing that you are able to express your ideas in a clear manner, think quickly and engage others. But, while you may envision your next meeting as occurring one way, reality is sometimes a bit different. Fortunately, there are some tips you can follow to make sure that you shine during your next RHUB web conferencing session
Begin by turning off all desktop notifications. Such notifications can be distracting to attendees and could even be embarrassing to you. The last thing you want to have happen is a chat notification to pop up on your screen while you are in the middle of a session. So, avoid that possibility by simply turning off your desktop notifications beforehand.
Before the session, check to ensure that your name is spelled correctly in the Attendee List. In the event that there is an error, you can fix it quickly and easily by clicking on Tools and then Edit Profile. Simple and fast.
Attempting to manage meeting administration while you are presenting is asking for trouble. To avoid potential problems, ask another meeting attendee to handle it for you. This can be accomplished by promoting the attendee to be a Controller.
You might be surprised to find that one of the most common mistakes is starting the wrong meeting. It’s actually a simple mistake to make, so be aware of it and take care that you are actually starting the right meeting.
Before you actually get underway with the meeting, perform a sound check. You will want to make certain that everyone is able to hear you properly, so check that the microphone source is correct.
Be aware that attendees who have dialled into the meeting by phone will need to enter their audio PINs. Take a moment to inform them of that.
You also need to make sure that you are camera ready by positioning your webcam and light source. A front-facing light is the ideal choice to ensure you look your best on camera. You should also check your webcam to ensure it face down slightly. The key is to ensure that when your eyes appear on the screen they imitate the eye contact you would make with a live audience.
Another simple and common mistake is sharing the wrong screen. This can be particularly problematic if you have multiple monitors, so take an extra moment to be sure you have the right screen.
Keep in mind that if you need to search for a file or do anything that is not related to the actual meeting presentation, you should pause your screen until the matter is resolved and then return.
Finally, make certain that you are sending your in-meeting chats to the correct audience by using Panellists. You certainly do not want to share a private message with everyone in the entire meeting session. How embarrassing!
Interested in finding out more about you can give a stellar performance using RHUB web conferencing servers?
Call us at +44 (0)1925 659 523 - email us rhub@collaboration-technologies.co.uk - or visit www.collaboration-technologies.co.uk

Improve Compliance and Training with RHUB Remote Support Server Session Recordings

Do you find it necessary to frequently provide the same information again and again? This is often the case when providing vital information for training or when you need to meet compliance measures. When you must continually repeat the same information, it can be a tremendous drain on resources, thus reducing your efficiency and your bottom line. The good news is that there is a way to provide the same quality information without the need to waste resources. RHUB offers Session Recording features that make it possible to record support sessions, presentations and audio automatically and save them to Flash Videos. These types of recordings can be used to meet internal as well as external compliance mandates. You can also use them as a training tool for your own support team to provide high quality training in a quick and efficient manner.
With the RHUB remote support servers, you can ensure complete compliance with a recorded session. Once the RHUB remote session is complete, the recording of the session will then be available for viewing. You can also benefit from a detailed annotation regarding precisely who controlled the keyboard and the mouse at any point within the session. If you like, you can also take advantage of the opportunity to record the session in a native, uneditable format, or you can opt to convert it to a standard multimedia format in WMV, AVI, or Flash for publishing or editing.
You can also benefit from complete remote computer system information with the RHUB remote support servers, such as attached devices or software versions. This makes it possible for you to document the actual environment and configuration for training and auditing purposes. In the event that there are any questions at some point in the future, you will have the saved session to act as a record.
There are many other ways in which RHUB customers can choose to use Session Recording. One of the most popular methods involves internal training. In many cases, when a new employee comes on board, he or she must wait until the next training event is available. This is a waste of time and talent. By using the Recording Session feature on the RHUB servers, your business can quickly and easily train employees without the need to wait until a training session is available or spend valuable resources pulling a trainer from other duties. The recorded sessions are also a great way to ensure consistency in your training program.
In addition, the Session Recording features can be used for security and compliance purposes. In fact, the Session Recording feature can be used for all support incidents, both external and internal.
Interested in finding out more about you can give a stellar performance using RHUB web conferencing servers?
Call us at +44 (0)1925 659 523 - email us rhub@collaboration-technologies.co.uk - or visit www.collaboration-technologies.co.uk

Why RHUB Web Conferencing and Remote Servers are so Secure

WARRINGTON, EnglandJuly 14, 2014

Remote access and control can greatly improve productivity and efficiency, but at the same time, it is important to understand that these technologies can also have serious and potentially destructive disadvantages.
According to a 2013 Data Breach Investigations Report, remote access and control was named as the most common attack pathway that hackers utilize. In fact, the report went on to state that more than 40 percent of breaches investigated as part of the study involved the unauthorized access to the victim using a type of remote access control software.
Based on such startling news, it is only natural for our clients to be wary and wonder what it is that makes RHUB secure.
At RHUB, we take security very seriously and it is our highest priority. Toward that end, we have taken several distinct measures to ensure the security of data that is transferred during all report sessions.
We strongly believe that security is only as good as the weakest point in any system. When it comes to access security, hosted conferencing provides very little security. Meetings can be opened up to practically anyone who has a meeting ID and a password. That is more than just a little frightening. This so-called security can be quickly and easily compromised by simply reading someone's email or gaining access to an individual's calendar.
By contrast, RHUB servers make it possible to establish a virtual VPN between attendees and the host. This successfully limits the scope of attendance to internal location/address or only specified IP addresses. It should be noted that each of these policies is designed to specifically work along with your own internal security servers, such as routers, firewalls, or any other security devices that your company may have in place. As a result, RHUB servers are able to provide comprehensive security by effectively restricting attendance to only authorized attendees and locations.
When it comes to web conferencing applications, the use of strong SSL encryption maintains transmission security. RHUB's servers utilize SSL as well as proprietary encryption for your complete peace of mind. The transmission of meeting and user passwords along with meeting IDs is completely SSL encrypted over the Internet.
The most effective solution for protecting against security breaches is to utilize an on-premise solution in which meetings are protected by your firewall. The RHUB web conferencing and remote support servers are designed to provide an effective, affordable solution.
Below are diagrams which are designed to depict three common ways in which the RHUB web conferencing and remote servers are deployed:
  • Behind the firewall: restricting it to internal meetings only (Private cloud)
  • DMZ: Designed for both internal and external meetings
  • Outside firewall: Restricting it to external meetings 

(a) Behind Firewall Deployment - view image here                                                                            
(b) DMZ: Designed for both internal and external meetings - view image here                                       
(c) Outside firewall: Restricting it to external meetings - view image here                                              
In both the behind-firewall as well as DMZ deployment options, strong security measures are offered. DMZ is made available on almost all routers. In addition, DMZ deployments offer superior flexibility, which makes it possible for internal or behind firewall as well as external or outside firewall attendees to join meetings. As soon as a meeting is begun, all you need to do is check the option that restricts the system for only internal attendees. Any attendees that attempt to access the system from outside your firewall will be automatically rejected by the RHUB web conferencing server.
Distributed by: Collaboration Technologies Ltd (UK)
Collaboration Technologies Ltd is a Northern European Master Distributor, for RHUB's Range of Web Conferencing and Remote Support solutions. 
If you would like to learn more about RHUB products, simply call us at +44-(0)1925-659 523 or email us at rhub@collaboration-technologies.co.uk
Website: http://www.collaboration-technologies.co.uk Telephone: +44-(0)1925-65-95-23 Questions, Comments, and Feedback are always appreciated: ct@collaboration-technologies.co.uk
SOURCE Collaboration Technologies Ltd